No cameras, video cameras or audio recording. No food, bottles, cans or alcohol to be brought onto the premises. No smoking. Security measures are in place so there will be bag checks on arrival. Only one small bag per person is permitted, and it must not be bigger than A4 size. Height: 29.7cm Width: 21cm Depth: 15cm Large bags, including rucksacks, are not allowed and there are no facilities to leave any luggage so please make alternative arrangements. If you really have to bring a bag and its preferable you don't, please make sure its small.
Children
It's always best to check the age restrictions for each event in advance as they vary from show to show. All shows are 14+ but if you're under 16 - we'll translate - that means if you're between 14 years and 16 years, you'll need to come with an adult (someone 18+) please. If it says 14+, 16+, 18+, 21+… be sure to check before you book and remember to carry proof of age if you need it. All shows are 14+ but if you're under 16 - we'll translate - that means if you're between 14 years and 16 years, you'll need to come with an adult (someone 18+) please. If it says 14+, 16+, 18+, 21+… be sure to check before you book and remember to carry proof of age if you need it.
ADA (Disability)
Any accessible questions or enquiries must be made with the venue directly via [email protected] or call 0121 437 4150 12pm-3pm/Mon-Fri, please note that there is only one line into the venue which can be busy when a show has gone on sale.
If you just require a companion to attend the show and you are ok with standing or going up stairs to the balcony seating please book a ticket of your choice with Ticketmaster and contact [email protected] with your reference number within the hour of booking. Please explain what your needs are for a companion ticket.
If you require the wheelchair accessible platform please reserve your space with the venue before booking your ticket, your space can only be reserved by emailing [email protected] and these are offered on a first come first served basis. The venue is unable to offer a companion ticket once the show has sold out and cannot issue them on secondary market sales.
You can also contact us through Next Generation Text Service by 18002 +44 (0)121 437 4150.
Parking
There's some street parking locally, so check the pay and display options on Milk Street and Coventry Street nearby if you travel by car. The Bullring car park has hundreds of spaces. Entrances are on Smallbrook Queensway and Park Street. The Mailbox car park is also close at Wharfside Street, enter B1 1RD or Royal Mail Street into sat nav and we're around 600 metres away.
