- The use of all cameras and recording equipment is strictly prohibited in the auditorium. - Entrance to auditorium is by ticket only (including groups). - No refund/exchange. - Latecomers may not be admitted to auditorium until a suitable break in the performance. This will be at the discretion of the management. - All tickets are sold on the conditions printed on the reverse of venue ticket. - Management reserves the right to refuse admission.
Children
Children Policy All Children aged 3 and over can visit the theatre with a valid ticket. Children’s tickets are for Children aged 3 yrs - 14 yrs who must be accompanied by an adult. Babes in arms and infants 2 years old and under will not be permitted into the theatre. However, if the performance is classed as a children’s show then infants 2 years old and under are admitted free of charge and will not need to purchase a ticket as no seat will be allocated. Please check with venue website for show specific guidelines.
ADA (Disability)
Accessible seating for Bord Gáis Energy Theatre is only available from the venue. Concessionary tickets for people who have a disability and their assistants may be available on certain performances.
Bord Gais Energy Theatre aims to recognise and acknowledge peoples differences and support them with their individual needs. We support equal access and oppose all forms of unlawful or unfair discrimination.
Bord Gáis Energy Theatre facilities include:
A range of accessible wheelchair seating options
Assistance dogs welcome
Assisted performances may be available on certain performances
A number of seats are available for visually impaired patrons
Concessionary tickets for registered disabled and their assistants may be available on certain performances.
Parking
Grand Canal Square car park, managed by Q-Park is open, to reserve parking visit www.q-park.ie. Customers are advised to pre-book their parking spaces. Access to Grand Canal Square’s car park is on Chimney View, just off Pearse Street. There is also limited on street parking. The Convention Centre Car Park is located underground at the Convention Centre. Once parked at the Convention Centre customers can access the BGE Theatre via a short walk across the Samuel Beckett Bridge. Details on the exact entrance to car park and exit locations can be found at www.theccd.ie/parking. Entrance to the car park is from 5pm onwards and a pre-booked ticket is valid from 5pm to midnight. Other car parks are available at: Connolly Station, the NCI, Dawson Street and Setanta place (off Nassau Street) or visit: www.aaroadwatch.ie
