Cameras and recording devices of any kind are not permitted in the building. By law, smoking in all areas of The Chicago Theatre is prohibited. For the comfort, safety and security of all patrons, backpacks and other large items are not allowed into the theatre. All such items must be checked for a nominal fee.
Children
Minimum Age Requirement Policy for Children For most events, all children who have reached their second birthday require a ticket to gain admittance to The Chicago Theatre. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note, that for certain children's events, all children who have reached their first birthday require a ticket. For more information on your specific event, please refer to the event's profile at The Chicago Theatre's website at www.TheChicagoTheatre.com You may also contact The Chicago Theatre at (312) 462-6300.
ADA (Disability)
Wheelchair seating is reserved for the exclusive use of patrons with a disability and their guests and the purchase or use of these seating locations by non-disabled individuals is strictly prohibited and can result in ejection and/or forfeiture of ticket price. If the individual with a disability cannot attend an event for which he/she has purchased tickets, call the Disabled Services Department prior to the event taking place for further instructions.
THE CHICAGO THEATRE WHEELCHAIR SEATING POLICY:
You may choose from two types of Accessible seating: Wheelchair or Wheelchair Transfer.
Only one Wheelchair (your wheelchair used as seat) with one companion ticket can be purchased per transaction. Only one Wheelchair Transfer (transfer from your wheelchair to an aisle seat) with one companion ticket can be purchased per transaction. Any additional companion seats must be purchased in a separate transaction using the Standard Admission.
Tickets for people with accessible needs, subject to availability, may be purchased in several ways:
1) Order Online - To order online:
a) Get to the order form for the event you wish to purchase.
b) When the order form is displayed, choose the type (Wheelchair OR Wheelchair Transfer) and quantity (1 or 2) of tickets you desire.
c) Select the section and delivery method, then press the "Look for Tickets" Button.
2) Call Ticketmaster at (312) 902-1500.
3) Call The Chicago Theatre's Accessible Services Department at (888) 609-7599.
4) Visit The Chicago Theatre's Box Office.
For additional information regarding accessing The Chicago Theatre or to request any other accommodations, please call The Chicago Theatre’s Disabled Services Department at (888) 609-7599.
Assistive Listening Devices (ALD) devices are available upon request.
ADA tickets are not available via Ticketmaster Outlets.
* Box office information is subject to change.
Parking
Discount self-parking is available at the InterPark Self-Park garage located at 30 E. Randolph Street. Enter from Randolph or Wabash.
