151 W Randolph Street, Chicago, Illinois, 60602, US.
The Administrative offices of the Palace Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.
About
151 W Randolph Street, Chicago, Illinois, 60602, US.
The Administrative offices of the Palace Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.
There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.
Children
For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket.
ADA (Disability)
For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259 Elevator access: Available to all levels of the theatre.
Parking
Reduced rate parking is available at Lake and Wells Self Park - 171 N. Wells.